Please allow 1 to 6 business days for these unique and exclusive products to be shipped. After that, we estimate that it takes around 8 to 25 days and in some rare cases 26+ days for delivery in the United States of America, around 12 to 40 days for other international orders. Our warehouse processes and ships out all orders normally Mondays-Fridays (excluding major holidays).
We are not responsible for the delay caused by the customs department in your country.
WILL MY ORDER COME IN ONE PACKAGE?
Depending on the size and type of products that you order, they may arrive in separate packages that can possibly arrive 1~2 business days apart.
MODIFY MY ORDER
Please contact us within 12 hours from the moment you made your order, if you need to modify or cancel your order. Make sure that you provide us with the order number and the modification you would like to make and we will confirm once the modification has been made.
When you place your order, you will receive a Purchase Confirmation email, confirming your order number and all the details of your purchase.
After this timeframe, your order will be processed for stocking, packing, and shipping, we estimate that this normally takes between 1 to 6 days. When this is completed, you will receive an email with the Shipping Confirmation.
In this email, you will have a button to click for more shipping details that include the current location and tracking number of your packet(s).
My packet has not been moving in a few days, what has happened?
Kindly note that the tracking information may not be available for the first couple of days after it has been shipped. Several days may pass between package scans. We assure you that this is normal and will not affect your expected delivery date.